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The fast, efficient customer support your business delivers can dramatically impact customer retention, satisfaction, and loyalty to your brand. As a business grows, providing superior customer support becomes more complex…

Since its inception in 2002, Live chat has become a staple of online businesses. This online customer service technology includes various features, such as online chat, help desk software, and…

Live chat is an online customer service program that provides businesses with several online features that can help their businesses, such as an online chat, a help desk interface, and…

The need for online customer service is currently higher than ever, and businesses continually want to increase customer satisfaction. Prospective customers have higher expectations about the ease of getting a…

Digital marketing has been an incredibly effective strategy for the medspa industry. It highlights the different assets that every med spa can offer to aesthetic patients worldwide. One aspect of…

The financial industry is one of the leaders of the digital revolution in business, and today we enjoy entirely digitized financial services. However, the success of financial services dramatically depends…

If your law firm has a website, being able to communicate with visitors instantly can increase your firm’s intake of new clients, which is why live chat software is an intelligent…

Among the most important metrics for your company’s profitability, growth and future are: Cost to acquire a customer Cost to retain a customer Most companies track the costs related to…

Accelerated by COVID, online sales have overtaken in-person sales, and now capture a massive market share. One of the key facets of the success of in-person shopping is interaction with…

Online shoppers are a savvy bunch. They know they are tracked by algorithms and may even appreciate seeing targeted ads on social media. They know how much money they are…