SiteStaff Live Chat Blog: Insights on Engagement & Growth

Feb 23

How Live Customer Chat Support Helps Law Offices

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This past year, law firms worldwide have faced more challenges in their day-to-day work. With social distancing methods in place, lawyers have become more limited in obtaining new leads to…

Feb 17

Economic Benefits of Hosted Chat Support Services

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In today’s world, where customer service is everything, it’s not enough to have just one channel to provide customer support for your business. Customers are always looking for more convenient…

Feb 08

The Case for Hosted Chat Customer Support: Essential Facts and Stats

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Outsourcing telephone customer support has been an option for decades, but the more recent advent of live chat customer support makes an even stronger case for the practice. As consumers’…

Feb 01

How Do I Get Live Chat on My Website?

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Adding live chat to a website may seem like a technical quagmire, but it’s really as simple as adding a line of code to the website; Then, poof! You have…

Jan 21

What are Back-Office Services?

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Keeping a professional firm or practice running smoothly and profitability requires multiple levels of operation. One of the most essential levels is what is known as “back-office services.” These services…

Jan 15

How is Live Chat Effective for Customer Service?

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Great customer service is and always will be key to keeping clients and patients happy and coming back. But until the advent of live chat, customer service was also a…

Jan 15

How Live Customer Chat Support Helps Assisted Living Communities

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Senior living communities have had a tough year but met the extraordinary challenges of the COVID-19 pandemic head on. As we look forward to brighter days ahead, it’s time to…

Jan 08

Chat Support Service Trends for 2021

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The past year was a grueling one for professional service firms as they faced the grim realities of the COVID-19 pandemic. But there is a silver lining in the lessons…

Dec 21

How to Generate Leads for Senior Living

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Senior living is a competitive industry with communities constantly vying for new leads and conversions. With COVID-19, getting those leads has become even more difficult as communities are working even…

Dec 16

What is the Best Live Chat Software?

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When researching the best live chat software for professional service firms and practices, it’s not just about service. To compete, the law, finance, health care, and senior living industries must…

Blog

How Live Customer Chat Support Helps Law Offices

Economic Benefits of Hosted Chat Support Services

The Case for Hosted Chat Customer Support: Essential Facts and Stats

How Do I Get Live Chat on My Website?

What are Back-Office Services?

How is Live Chat Effective for Customer Service?

How Live Customer Chat Support Helps Assisted Living Communities

Chat Support Service Trends for 2021

How to Generate Leads for Senior Living

What is the Best Live Chat Software?

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