Generate cases, close leads, and make the world a better place…with SiteStaff Chat. Our tool has been helping law firms improve the efficacy of their sales funnel for years. When you’re ready to bring your website to the next level, SiteStaff Chat is here to help.
Live Chat for Law Firms
Information moves at an alarming rate in today’s digital world, and customers have adapted. It’s no longer sufficient to simply offer a nice-looking website with the latest widgets and cool doodads. These days, human connection makes all the difference in the world, building more reliable leads, creating longer-lasting relationships, and engendering a level of trust that simply can’t be beat. This is where SiteStaff Chat comes in.
Your potential legal clients deserve to feel understood and cared for…and you deserve to be trusted and revered in your field. By providing you with a team of college-educated, industry-trained live chat hosts, SiteStaff Chat can help bring those two ideals together, and significantly enhance your sales funnel in the process.
Live Chat Allows for Quick Answers, Day or Night
When legal advice is needed, clients don’t want to wait for your firm’s schedule before they determine their next steps. Immediacy and privacy are of equal importance, and today’s consumer expects a discreet forum in which they can anonymously ask general questions and get authoritative answers.
SiteStaff Chat provides an unobtrusive and secure communication solution for your firm and its potential clients. Your firm, and the way it is represented online, are pivotal to your credibility and reputation. SiteStaff Chat is dedicated to representing our clients with the highest level of professionalism and customer service, giving every interaction the opportunity to earn your clients’ confidence.
79% of companies report that live chat significantly increased sales, revenue, and customer loyalty.
38% of consumers report a higher likelihood of conversion from a company that offers live chat.
Live Chat Growth
Live chat has grown by 325% during the past 5 years.
Live Chat that is HIPAA-Compliant and Secure
SiteStaff Chat is HIPAA-compliant and private. Leads are channeled through secure servers to your inbox. Chats and transcripts are stamped with legal disclaimers, so we protect the conversation and your liability.
Our expertly-trained chat hosts communicate with empathy and service-minded professionalism, while directly addressing only the information allowed by you, our legal client. Ready to learn more? Contact our team to learn about live chat for your law firm.
Our secured servers protect any sensitive information shared within chat conversations.
All web forms are HIPAA Compliant.
Every chat host provides a waiver signature.
Chat with Our Team
Addressing personal and emotional concerns while making visitors feel comfortable, educated, and willing to take the next step is our primary directive. Using our years of industry experience, we’ll work with your firm to quickly and easily create a knowledge base that our chat hosts can utilize to support your business. Implementation is quick and easy. Chat with us now or schedule a demo to learn more.