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Should I outsource my Live Chat service, or do it myself?

By January 21, 2016No Comments

We at SiteStaff believe in the mindset of being the best we can be and to outsource everything else.

This quandary often arises where our clients and terrific prospects ask whether they should chat for themselves and have us serve them after hours (TandemChat) or to hire us to serve them during all hours.

Now, we can talk to you about lead priority and your employees wearing multiple hats, but we’d rather have you look at it from a different lens.  Take a look at this terrific post from Laura Patterson at VisionEdge Marketing, entitled “Go DIY or Call in an Expert: How to Choose.” NOTE:  This is useful for ALL of your DIY vs. Expert tasks.  We believe that once you’ve answered her questions, you’ll come to your own decision quite quickly!

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